Emergency
If you are in immediate danger to your health, life or property, contact your local emergency services immediately.
How we protect you
Partner & driver verification
Partners, drivers and couriers may go through identity and document verification before starting cooperation with GOORA.
Real-time order tracking
After placing an order you can track its progress directly in the app — from acceptance to completion.
In-app communication
All communication with drivers, couriers or partners takes place through the secured channels of the GOORA app.
Order history
All your orders are recorded in your account history, so you always have an overview of completed services.
Secure payments
Sensitive payment data is never stored directly in the GOORA app. Payments are processed by certified third-party payment providers.
Personal data protection
We process your personal data in accordance with GDPR and applicable law. Details are available in our Privacy Policy.
Safety FAQ
Account security
Need help with a security issue?
Our support team is ready to handle any security concern.